I’m
back from my big trip to Europe and the UK and now enjoying the inspiring
memories. While in France
and England
I was able to visit with several bicycle organizations and bike shops.
One in
particular stands out as particularly inspiring.
Bike Works, a
social
bike business in
London,
presents a humble storefront and website, but even as I pushed open the door, I
realized it was special. The bike shop at the front is clean and welcoming,
offering both new and used bikes as well as a nice assortment of parts and
accessories.
I spoke
with one of their staff about their work with disadvantaged London residents, especially those who have
been out of work for some time, which makes finding a job harder. They train
them in bicycle mechanics so that even someone who never held a wrench will
graduate knowing they can repair most bikes. Each receives a well-respected
certificate and help from Bike Works finding a job. The staffer said with a
laugh that they keep the best graduates to work at Bike Works. They also offer cycling skills courses for people of all abilities, even those with significant disabilities.
In the
back, there’s a long building packed with bicycles, frames, and parts neatly
sorted into easy-to-find sections. One half of this building is dedicated to a
repair and rebuilding shop where their trainees rebuild donated bikes to sell and
support their programs.
While
all of this was very impressive to me, a small detail may be the piece that
most stunned me – their displayed of used parts for sale. I can’t count the
number of arguments I have had with well-intentioned leaders of volunteer-run
bike programs who refuse to sell bikes and parts. They believe that by giving
away everything their good intentions will be repaid by recipients helping to
build the program. Instead, after some time, these leaders are usually left
doing all the work and without bicycles or parts to fulfill their mission. I
also go over this problem in great detail in our book,
Defying
Poverty with Bicycles.
But at Bike Works they not only sell used bikes
and parts at market prices to sustain their programs, they do so in style. Their
used parts are packaged with Bike Works branding and displayed professionally
amidst their new parts. A small detail that shows that Bike Works is serious
about serving the needs of disadvantaged people. Well done!
Do you know of other great models of social bike businesses? Please note them in the comments section.
Sue